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Webhook Events

Every event Aura emits to subscribed webhook endpoints, with descriptions and links to payload schemas.

Webhook Events

Aura emits 14 event types to subscribed webhook endpoints. Each event is delivered with the signature header X-Aura-Signature-V1, must be processed within 5 minutes of issue, and is retried 3 times with backoff delays of 1 second, 5 seconds, 15 seconds on non-2xx responses. Receiver timeout is 10 seconds per attempt.

This page is the canonical list. If you're integrating with Aura's webhook API, subscribe to the events you need from the Settings → Webhooks dashboard or via the Partner API at POST /v1/webhooks.

Lead events

EventWhen it fires
lead.createdFires when a lead created occurs. See Payload Reference.
lead.updatedFires when a lead updated occurs. See Payload Reference.
lead.status_changedFires when a lead status_changed occurs. See Payload Reference.

Call events

EventWhen it fires
call.bookedFires when a call booked occurs. See Payload Reference.
call.updatedFires when a call updated occurs. See Payload Reference.
call.startedFires when a call started occurs. See Payload Reference.
call.completedFires when a call completed occurs. See Payload Reference.
call.canceledFires when a call canceled occurs. See Payload Reference.
call.rescheduledFires when a call rescheduled occurs. See Payload Reference.
call.closer_reassignedFires when a call closer_reassigned occurs. See Payload Reference.
call.no_showFires when a call no_show occurs. See Payload Reference.

Payment events

EventWhen it fires
payment.succeededFires when a payment succeeded occurs. See Payload Reference.
payment.failedFires when a payment failed occurs. See Payload Reference.
payment.refundedFires when a payment refunded occurs. See Payload Reference.

Retry and delivery semantics

BehaviorValue
Maximum delivery attempts4 (initial + 3 retries)
Retry backoff delays1 second, 5 seconds, 15 seconds
Receiver timeout per attempt10 seconds
Signature headerX-Aura-Signature-V1
Signature freshness window5 minutes

After all retry attempts are exhausted, the delivery is marked failed in your Webhook Deliveries log and no further automatic retry happens. You can manually re-trigger from the dashboard.

Where to subscribe

  • Dashboard: Settings → Webhooks → Create Subscription
  • Partner API: POST /v1/webhooks (requires admin scope)
  • Zapier: see Integrations → Zapier

For payload shapes, see Webhooks → Payload Reference.

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