Zoom Integration
Connect Zoom as your video conferencing provider for Aura-scheduled calls
Aura for Zoom
Connect your Zoom account to Aura so that every call booked through your Aura booking links automatically generates a Zoom meeting link. After the call, Aura processes the recording for AI-powered analysis, coaching insights, and pipeline updates.
Prerequisites: You need a Zoom account (Free or higher) and an active Aura account with a connected calendar.
Adding Aura for Zoom
Install from the Zoom App Marketplace
Find Aura in the Marketplace
- Visit the Zoom App Marketplace
- Search for "Aura"
- Click on Aura for Zoom from the results
Authorize the App
- Click "Add"
- Review the requested permissions
- Click "Allow" to authorize Aura
- You will be redirected back to Aura to finish setup
Complete Setup in Aura
- Log in to your Aura account if prompted
- Aura links your Zoom account to your calendar connection
- Zoom is now set as your conferencing provider for new bookings
Required Permissions
Aura requests only the permissions it needs to create and manage meeting links:
| Permission | Why Aura Needs It |
|---|---|
| View and manage meetings | Create Zoom meeting links for booked calls and read meeting details |
| View user profile | Identify your Zoom account and display your name on booking pages |
| View meeting recordings | Access cloud recordings after calls for AI analysis |
All communication between Aura and Zoom uses TLS 1.2+ encryption. Aura follows OAuth 2.0 and never stores your Zoom password.
Using the Integration
How It Works
Once connected, the integration is automatic:
- A prospect books a call through your Aura booking link
- Aura creates a Zoom meeting and includes the join link in the calendar invite
- Both you and the prospect receive the Zoom link in the confirmation email
- After the call, Aura processes the cloud recording for AI analysis
What Aura Does with Your Zoom Data
Meeting Links
Automatically generates unique Zoom meeting links for every booked call
Recording Processing
After a call ends, Aura retrieves the cloud recording for transcription and AI-powered analysis
Call Outcomes
Meeting status (completed, no-show, cancelled) syncs to your Aura pipeline automatically
Coaching Insights
AI analyzes your call recordings to surface objections, talk ratio, and performance coaching
Scheduling Calls with Zoom
Zoom meetings are created automatically when calls are booked. You can also schedule calls manually:
- Go to the Pipeline in Aura
- Open a lead and click "Schedule Call"
- Choose an available time slot
- Aura creates the Zoom meeting and sends calendar invites to both parties
Tip: Set Zoom as your default conferencing provider in Settings so all new booking links use Zoom automatically.
Managing the Integration
Checking Connection Status
- Log in to Aura and go to Settings
- Your calendar connection page shows your linked conferencing provider
- A green status indicates Zoom is connected and working
Reconnecting
If your Zoom connection becomes inactive:
- Visit the Aura Onboarding page or Settings
- Click "Reconnect" next to your calendar provider
- Re-authorize Zoom when prompted
- Your connection is restored — no data is lost
Removing Aura from Zoom
If you need to remove the integration, follow these steps:
Step 1: Remove from Zoom
Open the Zoom App Marketplace
- Log in to your Zoom account at zoom.us
- Navigate to the Zoom App Marketplace
Find Aura in Your Added Apps
- Click "Manage" in the top-right corner
- Click "Added Apps" in the left sidebar
- Find Aura for Zoom in the list
Remove the App
- Click "Remove" next to Aura for Zoom
- Optionally select a reason for removal
- Click "Remove" to confirm
Step 2: Disconnect in Aura (Optional)
To also disconnect Zoom from your Aura account:
- Go to Settings in Aura
- Click "Disconnect" next to your calendar/conferencing connection
- Confirm the disconnection
What Happens After Removal
| What | Status |
|---|---|
| Your Aura data (leads, calls, recordings, notes) | Remains intact — nothing is deleted |
| Previously scheduled Zoom meetings | Continue to work; existing meeting links stay valid |
| New bookings | Will no longer generate Zoom links until you reconnect |
| AI call analysis | Past analyses remain; new recordings won't be processed |
Data Handling
After you remove the integration:
- Aura does not retain your Zoom OAuth tokens — they are revoked upon disconnection
- Call recordings and transcripts already processed remain in your Aura account
- No Zoom data is stored beyond meeting IDs, join URLs, and recording metadata
- To request deletion of your data from Aura, contact support@aura-app.ai
For more information, see the Aura Privacy Policy.
Troubleshooting
Common Issues
Zoom link not appearing in booking confirmation▼
Try these steps:
- Verify Zoom is connected in Settings
- Make sure your booking link has a conferencing provider set (edit the booking link and check)
- Disconnect and reconnect your calendar + Zoom
- If the issue persists, contact support
Authorization fails during setup▼
Try these steps:
- Make sure you are logged into the correct Zoom account
- Check that your Zoom account supports third-party app integrations
- Clear your browser cache and cookies, then try again
- Use an incognito or private browser window
Call recording not processed by Aura▼
Try these steps:
- Ensure cloud recording is enabled in your Zoom account settings (not local recording)
- Allow up to 30 minutes after the call ends for processing
- Check that the recording completed successfully in your Zoom account
- Verify the call appears in your Aura Calls section
Integration shows as disconnected▼
Try these steps:
- Your Zoom authorization may have expired — click "Reconnect" in Aura Settings
- Check that you haven't removed Aura from your Zoom account
- If you changed your Zoom password, you may need to re-authorize
Support
If you need help with the Zoom integration:
- Email: support@aura-app.ai
- Support Hours: Monday to Friday, 9 AM – 6 PM EST
- First Response Time: Within 24 hours on business days
- Help Center: docs.aura-app.ai
Related
- Getting Started with Aura — Set up your account and connect your calendar
- Call Lifecycle — How Aura processes calls from booking to AI analysis
- AI Call Analysis — What insights Aura extracts from your recordings
- All Integrations — Google Calendar, Outlook, Stripe, and more
- Aura Privacy Policy
Last updated: February 2026