Default Availability

Set default availability hours that apply to all new booking links. Individual links can override these defaults.

How Defaults Work

┌─────────────────────────────────────────────────────────────────────────────┐
│                     AVAILABILITY HIERARCHY                                   │
└─────────────────────────────────────────────────────────────────────────────┘

     Organization Defaults          Booking Link Override         Final
            │                              │                         │
            ▼                              ▼                         ▼
    ┌───────────────┐              ┌───────────────┐         ┌───────────────┐
    │ Mon-Fri       │              │ Custom hours  │         │ What visitors │
    │ 9am - 5pm     │     +        │ for this link │    =    │ actually see  │
    │ Default       │              │ (optional)    │         │               │
    └───────────────┘              └───────────────┘         └───────────────┘

Inheritance:

• New links inherit org defaults
• Links can override any setting
• Changes to defaults don't affect existing links

Configuring Defaults

Accessing Settings

1. Go to Settings → Availability
2. See and edit default configuration

Weekly Schedule

Set default hours for each day:

┌─────────────────────────────────────────────────────────────────────────────┐
│ DEFAULT WEEKLY SCHEDULE                                                      │
├──────────────┬────────────────────────────────────────────────────────────┤
│ Monday       │ ✓  09:00 - 17:00                            [+ Add block]   │
│ Tuesday      │ ✓  09:00 - 17:00                            [+ Add block]   │
│ Wednesday    │ ✓  09:00 - 17:00                            [+ Add block]   │
│ Thursday     │ ✓  09:00 - 17:00                            [+ Add block]   │
│ Friday       │ ✓  09:00 - 17:00                            [+ Add block]   │
│ Saturday     │ ○  Unavailable                                              │
│ Sunday       │ ○  Unavailable                                              │
└──────────────┴────────────────────────────────────────────────────────────┘

Multiple Time Blocks

Add breaks or split schedules:

Wednesday:
  09:00 - 12:00  (Morning)
  13:00 - 17:00  (Afternoon)

Default Settings

Scheduling Settings

Timezone

Organization Timezone:

• Used as default for availability display
• New members inherit this timezone
• Individual members can override

Editing Defaults

Change Weekly Hours

1. Click on a day
2. Enable/disable the day
3. Set start and end times
4. Add additional blocks if needed

Change Scheduling Options

1. Find the setting to change
2. Update the value
3. Changes save automatically

Reset to Standard

Click Reset to Defaults to restore:

• Monday-Friday 9:00-17:00
• Saturday-Sunday off
• Standard buffer/notice settings

When to Use Defaults

Good Use Cases

• Standardize new hire setup
• Ensure consistent availability
• Set sensible organizational limits
• Establish baseline hours

When to Override

Links should override when:

• Different meeting types need different hours
• Specific links need more/less availability
• Team member has unique schedule
• Special circumstances

Relationship to Booking Links

New Links

When you create a new booking link:

1. Inherits all default settings
2. Can be customized immediately
3. Future default changes don't affect it

Existing Links

Changes to defaults do NOT affect:

• Already created links
• Links currently active
• Imported or duplicated links

Bulk Update

To apply new defaults to existing links:

1. Edit each link individually
2. Or duplicate from a template link
3. No bulk update for existing links

Best Practices

Setting Organization Defaults

1. Survey the team: What hours work for most?
2. Consider customers: When do they book?
3. Build in buffers: Prevent back-to-back burnout
4. Be conservative: Easier to expand than restrict

Recommended Defaults

Buffer Recommendations

Permissions

Troubleshooting

Links Not Using Defaults

• Defaults only apply to NEW links
• Existing links keep their settings
• Check link-specific overrides

Wrong Timezone

1. Check organization timezone setting
2. Check individual profile timezone
3. Verify calendar timezone

Team Has Different Needs

• Set conservative defaults
• Let team customize per-link
• Document recommended patterns

Next Steps

• Availability - Link-level configuration
• Round Robin - Team scheduling
• Invite Team - Member settings (lives at /teams, not under Settings)