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Words to know

Short meanings for the HubSpot and Aura words used in these pages

Words to know

Contact

A person in HubSpot. Aura matches each lead to one contact by email.

Deal

A possible sale in HubSpot. Aura makes one deal for each booked call. It can also make one for a lead before they book.

Pipeline

The list of steps a deal goes through in HubSpot. For example, "Booked", "Won" and "Lost". You pick one pipeline for Aura to use.

Stage

One step in a pipeline. Aura moves a deal from stage to stage as the call goes on.

Owner

The HubSpot user in charge of a contact or deal. Aura only fills in an owner when there is none.

Fallback owner

The person who owns a deal when Aura can't match the closer to a HubSpot user. It is for deals only.

Sync

Keeping two tools up to date with each other. Here, it means Aura sends updates to HubSpot. It also means a few contact edits come back to Aura.

Sync switch

An on or off control on the Default sync tab. Each one turns one kind of update on or off. They all start off.

Mapping

Your choice of where something goes. Pipeline mapping picks stages. Field mapping picks fields. Owner mapping picks people.

Property (field)

A box of information on a HubSpot record, like "Phone" or "Lead source". HubSpot calls fields "properties".

Opportunities columns

The columns on the Opportunities board in Aura. For example, Booked Call, No Show and Won. Each lead is in one column.

Closer

The person on your team who takes the sales call.

Setter

The person on your team who booked the call for the lead.

History sync

Sending leads and calls that Aura had before you connected HubSpot. In Aura, the button is Sync history.

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